The hotel is perfectly located in Seminyak area, walking distance to good eatery & shopping areas.
We arrived around 2:15 pm but was told to come back at 3pm. Instead of telling us that our room was not ready, we were told that the check-in is at 3pm. We came back around 3:30pm but got disappointed when we got our room. We informed the staff but was told that they could not do anything. That was a letdown. I believed it was a bit overprice when compared with other places that we have stayed.
Everything was good except our room, the place where we had to rest and supposed to get a good night sleep. The bathroom was old and needs a lot of fixing. It was too near the bed. The tap needs replacement & there was a certain bad odour lingering. Our room has the worst view.
The location of the restaurant where we have our daily breakfast was good. Since the restaurant is the frontage of the hotel which is on the main strip of Seminyak so you can sit & watch the world go by. The breakfast spread was generous with local & international food.
The security people at the hotel are the most professional. Anytime they see you wanting to cross the road or get a taxi, they will be ready to help you without asking. They are the ones that make your day.
We arrived around 2:15 pm but was told to come back at 3pm. Instead of telling us that our room was not ready, we were told that the check-in is at 3pm. We came back around 3:30pm but got disappointed when we got our room. We informed the staff but was told that they could not do anything. That was a letdown. I believed it was a bit overprice when compared with other places that we have stayed.
Everything was good except our room, the place where we had to rest and supposed to get a good night sleep. The bathroom was old and needs a lot of fixing. It was too near the bed. The tap needs replacement & there was a certain bad odour lingering. Our room has the worst view.
The location of the restaurant where we have our daily breakfast was good. Since the restaurant is the frontage of the hotel which is on the main strip of Seminyak so you can sit & watch the world go by. The breakfast spread was generous with local & international food.
The security people at the hotel are the most professional. Anytime they see you wanting to cross the road or get a taxi, they will be ready to help you without asking. They are the ones that make your day.
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